It’s the Little Things That Count

A few years back, when having lunch with a colleague I mentioned that anyone can do the big things. It’s the little things that matter. When you are in the service industry, there isn’t anything bigger than the little things. If you can’t remember that the core of servicing is just that – service, you may as well close up shop. We often overlook the small things, especially when we are overwhelmed, swamped or too busy to pay attention to the tiny details. All our efforts and energy often go into preparing the big moments or the splash to wow someone. We forget that simple can be just as powerful. It’s the small gestures that often win people’s hearts and connects you to them.

So as we end the work week, remember the little things growing in your own garden. A fresh container of raspberries or a small vase of flowers can soften the edges of a bad day for someone else. Don’t underestimate - there isn’t anything bigger than the little things.

Image from the Internet